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By credit card

By credit card

Your credit card will be charged when your order is shipped.

You can pay conveniently for online purchases by credit card. We accept Mastercard and Visa for payment. You will need your credit card number, expiry date and the Verification Code on the back of the card. There are no additional fees.

Your data will be securely transmitted via SSL encryption. In the event of an unauthorised debit, you can easily revoke this online or by phone with your credit card company.

Please understand that we do not accept prepaid credit cards. When paying by credit card we will charge the purchase price when the goods are shipped. In case of a return we will credit the appropriate amount immediately to your credit card.


What is 3D Secure?

On March 14th 2022, the second EU payment service directive PSD2 (Payment Service Directive 2) took effect. For this, retailers are required to use the new "3D Secure" security procedure for online credit card payments and to carry out strong two-factor customer authentication. This is to ensure the rightful owner of the credit card and to prevent misuse by unauthorized persons.

What does this mean for you when shopping in the PETER HAHN online shop?

Your safety is important to us when you place an order in our online shop. That's why we switched credit card payments in the PETER HAHN online shop to the new "3D-Secure" security procedure in December. For the customer, this will result in the following new procedures when paying by credit card in our online shop:

Step 1: Enter and confirm your credit card details as usual

Step 2: NEW: 3D-Secure query: Follow the instructions of your own bank*

Step 3: Submit order

*Your card-issuing bank decides whether and which additional security factors are requested. This can be done, for example, by entering a TAN, confirmation by fingerprint on your mobile phone or by answering a security question. PETER HAHN has no influence on this.

IMPORTANT: During the 3D-Secure query you will be asked to make a payment of max. £1. This amount is only reserved for a short time. You will not incur any additional costs. Your credit card will not be charged until the goods are shipped.

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0800 054 2120
PETER HAHN customer service
0800 054 2120

Free Ordering service

Our personal telephone service team is available from Monday to Friday from 8.00am to 10.00pm and from 9.00am to 10.00pm on Saturday and Sunday.

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